ANNE KHASANDI

As a Customer Support Representative, I managed an average of 100 calls daily, exceeding performance quotas. I provided technical solutions, trained new staff, and maintained a high customer satisfaction rating through effective communication and problem-solving.

As a Freelance Translator, I proofread and translated documents from English to Swahili, engaged with clients to guide them through the translation process, and built translation memory to enhance efficiency.

In this role, I provided translation services while also supporting customers through the translation process. I ensured quality by proofreading documents and maintained strong relationships with clients.

As an Office Administrator, I managed clerical duties and customer inquiries. I assisted international students with visa applications and provided translation services for official documents.

In my role as a Media Analyst, I translated and edited documents, conducted media analysis, and prepared detailed reports on various topics, ensuring high-quality research and collaboration with stakeholders.

As a Linguist, I translated documents and provided voice recordings in English, French, and Swahili. My role involved proofreading and ensuring the accuracy of translations.