At PrimeTech Company, I provided remote and on-site technical support, diagnosing hardware and software issues and assisting users with account setup and password resets.
I also configured and maintained LAN and Wi-Fi networks, installed and updated Windows and Linux operating systems, and supported data management and basic cybersecurity work.
At Gilanis Supermarket, I installed and maintained computer hardware and software, resolved connectivity issues, and helped users with printer configuration and general technical support.
I designed and developed an inventory management solution using PHP and MySQL to streamline stock tracking, supplier management, and reporting. I also developed an e-commerce platform and created a help desk ticket management system.
