Shakira ali User

I am a motivated, detail-oriented IT support and administration professional with training in Information Technology and Software Development, and hands-on experience managing customer service and retail operations. I combine practical technical skills in troubleshooting, basic networking and database management with strong interpersonal abilities developed through direct customer-facing roles.

I have delivered reliable user support, handled sales transactions, maintained inventory and documentation, and built client relationships in a family retail business. I am honest, adaptable, a quick learner, and seeking roles where I can contribute dependable technical support, effective communication, and continuous learning.