Open to opportunities

Sheila User

@sheilauser5

Message

I support IT operations through network configuration, troubleshooting, and user training.

Kenya

Message

What I'm looking for

I'm seeking an opportunity in a progressive, performance-driven organization where I can contribute to public service, apply my ICT skills, and continue developing professionally.

I've gained practical IT workplace exposure at the National Cereals and Produce Board, supporting data entry, information collection, network configuration, and user support.

I train users on hardware and software, configure network systems, and contribute to system development. My background includes hardware troubleshooting, Windows installation, LAN/WLAN configuration, database management, and software deployment.

I hold a Bachelor of Science in Information Technology from the University of Embu and work with SQL Server, MySQL, Advanced Excel, HTML/CSS, JavaScript, Python, C, C++, and Kotlin.

I'm organized, reliable, adaptable, and team-oriented, with strong communication, critical-thinking, and problem-solving skills. I'm eager to contribute to public service while continuing to develop my ICT skills.

Experience

Work history, roles, and key accomplishments

IT Attaché

National Cereals and Produce Board

May 2023 - May 2023 (0 months)

Completed an internship at the National Cereals and Produce Board, handling data entry, information collection, and network configuration. Provided user support and trained users on hardware and software.

Data Entry Network Configuration User Support Hardware Software Training

Education

Degrees, certifications, and relevant coursework

University of Embu

Bachelor of Science, Information Technology

2020 - 2024

Pursued a Bachelor of Science in Information Technology, gaining practical skills in network administration, system troubleshooting, and database management.