Kevin Dietsch

Specialize in lead generation, client engagement, property marketing, and transaction coordination, managing pipelines and closing deals over 4.5 years in real estate.

Supported Tangerine/Scotiabank customer inquiries and transactions, meeting quality standards and contributing to service improvements.

Provided customer support for Suddenlink campaigns, maintaining SLA adherence and contributing to customer retention efforts.

Held multiple roles (VA, recruiter, trainer, payroll, manager) supporting real estate operations, improving pipeline management and operational efficiency across teams.

Supervised operations and staff for a digital services team, ensuring workflow continuity and meeting short-term project objectives.

Delivered customer support across campaigns, maintaining service levels and contributing to team goals during tenure.

Managed customer inquiries and transactions for the Lincoln campaign, consistently meeting performance and quality targets.

Provided frontline customer support, resolving inquiries and maintaining service quality for assigned campaigns during tenure.

Handled English-speaking customer inquiries with high satisfaction ratings and was pre-selected for a supervisor position, improving support quality and customer experience.

Completed secondary education at Colegio Nuestra Señora del Perpetuo Socorro from 2007 to 2014 and obtained IT Technician (High School level) training.

Completed secondary education at Colegio Nuestra Señora del Rosario de Fátima from 2002 to 2006.