CD
Open to opportunities
Cinthia Dariles
@cinthiadariles
Professional, creative, and collaborative customer suport supervisor.
Dominican RepublicWhat I'm looking for
7+ years of experience in the customer service industry focusing on performing analysis and research to determine the weakness and strength of existing systems.
Experience
OUBot Management Supervisor
Outplex
Help review, repair, maintain and test systems to improve business operations focusing on performing analysis and research to determine the weakness and strength of existing systems.
OUAccount Manager
Outplex
Increased customer retention across my client list by designing and conducting training sessions for customers (individual and teams), receiving positive feedback and contributed to cross-department strategy building.
TEQuality Assurance Analyst
Teleperformance
Understood the priorities of the organization and evaluated call behaviors for regulatory compliance, cross-selling, and adherence to policy which allowed me to encourage good practices and discourage bad ones.
Provided customer feedback and internal compliance feedback to management.
Tech stack
Learn about the tools and technologies that Cinthia likes to use.
Availability
Open to opportunities
Location
Dominican RepublicAuthorized to work in
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