Manuel Melo

I am a trained customer service professional with several years of hands-on experience in customer service, sales, appointment setting, and interpretation. I leverage CRM platforms and AI tools to streamline workflows and improve the customer experience.

I have held roles across tech support, dispatching, production management, sales, and real estate, demonstrating adaptability and a results-oriented approach. My work history shows progressive responsibility in operations, logistics, and client-facing functions.

I am bilingual in Spanish and English, with additional proficiency in Portuguese and French, which supports effective communication across diverse customer bases. I bring strong leadership, problem-solving, and interpersonal skills to team environments.

I hold certifications in cybersecurity for remote work and personal productivity, and I am pursuing a Business Administration degree, reflecting ongoing commitment to professional growth and learning.