Kenton Dopson
@kentondopson
Detail-oriented customer service professional skilled in billing and payments.
What I'm looking for
I am a detail-oriented customer service professional with hands-on experience in billing support, payment processing, and high-volume transaction handling. I consistently maintain transaction accuracy and thorough documentation while adhering to company procedures and confidentiality requirements.
My background includes front-line roles where I resolved client concerns, managed POS and computer-based systems, and produced accurate activity logs and reports. I bring strong communication, conflict resolution, and time-management skills to support remote or in-person billing operations.
I am prepared to contribute dependable, process-driven support to a team focused on accurate financial operations, excellent client service, and secure handling of sensitive information.
Experience
Work history, roles, and key accomplishments
Handled POS transactions and customer payments accurately during peak hours, assisted with order corrections, and adhered to operational and health procedures to maintain service quality.
Sales Associate
Men's Wearhouse
Jul 2022 - Sep 2023 (1 year 2 months)
Processed cash and credit transactions accurately in a high-volume retail setting, managed balanced registers, and resolved billing and customer service issues to improve satisfaction and retention.
Security Officer
Marksman Security
Jan 2020 - Jun 2022 (2 years 5 months)
Maintained detailed daily reports and verified identification to ensure procedural compliance while responding calmly to high-pressure incidents; entered activity logs with high accuracy to support operations.
Education
Degrees, certifications, and relevant coursework
Broward College
Bachelor of Medicine, Medical Technology
Completed coursework in Medical Technology as part of a Bachelor of Medicine program at Broward College.
Availability
Location
Authorized to work in
Job categories
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