KDKenny Duro
@kennyduro
E-commerce specialist and business analyst bridging business and IT for measurable results.
PhilippinesWhat I'm looking for
I am a results-driven e-commerce specialist and business analyst with over five years of experience delivering analytics-driven projects and optimizing business processes. I bridge business and IT by translating stakeholder needs into technical solutions and clear requirements.
At SMDigitalAdvantage I lead requirements gathering, process documentation, and cross-functional project delivery using JIRA, Confluence, and visual mapping tools like draw.io and Lucid. I have managed analytics projects, overseen sprints, and coordinated UI/UX collaboration while supporting CRM-related processes.
I also teach programming fundamentals part-time, mentor students on practical labs and IT ethics, and continue professional growth through an MS in Management Information Systems. I consistently focus on process reengineering, measurable impact, and pragmatic solutions that improve operations.
Experience
Work history, roles, and key accomplishments
Course Instructor
University of Santo Tomas
Sep 2024 - Present (1 year 3 months)
Design and deliver Programming 101 (C++ fundamentals) and ELE-LITE courses with hands-on labs, promoting IT ethics and practical application to students.
IT Specialist / Business Analyst
SM Digital Advantage Corporation
Feb 2023 - Present (2 years 10 months)
Lead requirements gathering and translate business needs into technical solutions using JIRA and Confluence; manage analytics projects and sprints to ensure on-time delivery while coordinating cross-functional teams and performing business impact assessments.
Business Analyst
Willis Towers Watson Iberia
Apr 2020 - Feb 2023 (2 years 10 months)
Managed requirements elicitation, client workshops, and configuration for global benefits systems; executed end-to-end testing, root cause analysis, and user support while maintaining documentation in Confluence and tasks in JIRA.
Business Analyst (Project Hire)
Collabera Technologies
Aug 2019 - Mar 2020 (7 months)
Provided BA support including documentation and client configuration assistance for WTW projects, contributing to successful client deliveries and system setups.
IT Intern
SM Investments Corporation
Jun 2018 - Nov 2018 (5 months)
Developed SMTrivia employee engagement system using C#, AngularJS, and MySQL, contributing to internal engagement initiatives during internship.
Education
Degrees, certifications, and relevant coursework
UEUniversity of the East
Master of Science, Management Information Systems
2021 -
Pursuing a Master of Science in Management Information Systems with coursework focused on information systems management and IT-business alignment.
UTUniversity of Santo Tomas
Bachelor of Science, Information Systems
2015 - 2019
Completed a Bachelor of Science in Information Systems with practical projects in software development and database design.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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