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Joy CalderonJC
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Joy Calderon

@joycalderon

Dynamic Senior Business Analyst with over 15 years of experience in delivering innovative solutions and optimizing business processes.

Philippines
Message

At Ascendion Digital Solutions, I translated mobile loan application requirements into prioritized user stories with clear acceptance criteria. I also partnered with stakeholders on feature scope and product vision and maintained product documentation for regulatory compliance, security, and IT governance.

At HC Consumer Financials, I oversaw enterprise systems and delivery teams as Senior Manager fpr Enterprise Service Delivery. Earlier, as Information Technology Manager and IT Business Analyst/Team Lead, I supported HR and Finance requirements and championed business analysis for web applications, integrations, and business intelligence solutions.

My earlier work included analyzing corporate finance projects at United Laboratories, supporting a digitalization project for the Philippines Ports Authority, and implementing ERP and business systems. At Mothercare Philipines Inc., I developed and managed in-house purchase order, point-of-sale, and inventory management functionalities.

Experience

Work history, roles, and key accomplishments

AS

Business Analyst/ Product Owner

Ascendion Digital Solutions

Jul 2025 - Sep 2026 (1 year 2 months)

Translated complex mobile loan application requirements into prioritized user stories with clear acceptance criteria, driving feature development and continuous customer experience improvements. Partnered with cross-functional stakeholders to define feature release scopes and align on product vision.

HF

Senior Manager - Enterprise Service Delivery

HC Consumer Financials

Nov 2021 - Nov 2024 (3 years)

Orchestrated a diverse delivery team of Data Engineers, SQL Developers, Web Developers, SAP Functional Analysts, Business Analysts and Software Testers, ensuring performance growth and adherence to quality standards. Oversaw enterprise systems, guaranteeing high availability, robustness and timely delivery of quality outputs.

II

Senior Business Analyst

Infor PSSC Inc.

Dec 2014 - Oct 2016 (1 year 10 months)

Engineered a learning module by gathering and analysing requirements, designing solutions, and collaborating with scrum teams and UX designers to deliver a comprehensive global HR solution.

JI

Implementation Consultant

Jupiter Systems Inc.

Apr 2005 - Nov 2007 (2 years 7 months)

Implemented multi-projects including support of ERIC (Enterprise Resource Information and Control) across various industries, achieving project goals effectively. Completed a full cycle implementation for two projects, focused on Human Resource, Timekeeping, Payroll and Finance modules.

Education

Degrees, certifications, and relevant coursework

RU

Rizal Technology University

Masters, Information Technology

2008 - 2010

Completed comprehensive exam in Masters on Information Technology from Rizal Technology University from 2008 to 2010.

Centro Escolar University logoCU

Centro Escolar University

Bachelor of Computer Science, Computer Science

1993 - 1997

Bachelor of Computer Science in Commerce and Accountancy from Centro Escolar University from 1993 to 1997.

Tech stack

Software and tools used professionally

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