Kenji Uchiha

Supervises front-end cashiers and baggers, ensuring operational standards and workflow coverage. Trains associates, processes transactions with cash reconciliation, handles customer inquiries/returns/wire transfers/money orders, and performs register/till audits.

Configured, installed, and troubleshot Windows and Linux systems in physical and virtual environments. Built bootable installation media, supported FOG imaging server deployments, and maintained Dell PowerEdge servers and Proxmox VE virtual machines.

Provided technical support for Windows and Ubuntu systems, assisting with troubleshooting and configuration issues. Documented troubleshooting procedures and created knowledge articles to reduce recurring technical problems and speed onboarding.

Led a canvassing team to exceed daily outreach targets while maintaining data accuracy and meeting tight deadlines. Trained new canvassers on scripts and data entry procedures and reported daily performance metrics to supervisors.

Handled customer payments and reconciled the cash drawer each shift while maintaining an organized checkout and bagging area. Resolved customer issues at the point of sale and trained new cashiers on register procedures and customer service standards.

Managed scheduling and client files to improve office efficiency and reduce appointment conflicts. Processed client intake and documentation, handled client inquiries and office correspondence, and supported daily office operations.

Sorted and organized packages to support timely shipment processing and delivery operations. Maintained safety protocols, loaded packages by route procedures, and scanned/documented shipments to improve tracking reliability.

Developed IT support skills including networking, systems administration, cybersecurity fundamentals, and computer hardware/software troubleshooting.

Completed coursework in communication, critical thinking, humanities, and general education studies focused on academic and professional development.