Keneisha Greaves
@keneishagreaves
I've delivered customer service, reservations, hospitality, sales, and photography across international settings.
JamaicaWhat I'm looking for
I've supported guests and customers across Sandals Resorts, Holland America Line, and remote reservations through the Arise platform.
At Holland America Line, I photographed, edited, and presented professional images while using personalized service and upselling to build customer relationships. At Sandals Resorts, I photographed weddings, resort events, and guest experiences while coordinating schedules and meeting deadlines.
As an independent restaurant owner and operator, I managed customer service, inventory, suppliers, cash handling, food quality, staff schedules, and daily operations. I handled customer concerns directly and maintained sanitation, food safety, and quality standards.
I've also created social media and marketing content for Nonsuch Falls and supervised kitchen operations at Thatch Hill River Park. I bring organized, independent support to fast-paced customer-facing work.
Experience
Work history, roles, and key accomplishments
Owner / Restaurant Operator
Independent Restaurant Business
Jan 2024 - Jan 2025 (1 year)
Managed daily restaurant operations including customer service, inventory, food quality, cash handling, and supplier coordination. Coordinated staff schedules and maintained sanitation and food safety standards.
Reservation Agent
Arise Platform
Jan 2023 - Jan 2024 (1 year)
Handled inbound customer calls and assisted clients with hotel reservations and related inquiries. Provided accurate information about amenities and used sales and upselling techniques to promote services.
Provided professional photography services to guests from diverse international backgrounds. Captured, edited, and presented photographs while using sales and upselling techniques to increase sales.
Professional Photographer
Sandals Resorts
Jan 2014 - Jan 2018 (4 years)
Photographed weddings, resort events, and guest experiences. Worked directly with clients to understand their needs and edited photographs using professional software.
Chef / Kitchen Supervisor
Thatch Hill River Park
Supervised daily kitchen operations and supported kitchen staff. Maintained food safety and quality standards while training staff and managing inventory.
Social Media & Marketing Manager
Nonsuch Falls
Created and managed social media content to promote the business. Developed marketing content to increase brand awareness and customer engagement.
Education
Degrees, certifications, and relevant coursework
Marben Academy
Some College, No Degree, Human Resources Management
Pursued studies in Human Resources Management without completing a degree.
Monque College
Some College, No Degree, Child Care
Pursued studies in Child Care without completing a degree.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Salary expectations
Job categories
Skills
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