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Kemi Priestly

@kemipriestly

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I drive customer engagement, lead generation, and sales conversions through high-volume telesales and customer service.

Nigeria

Message

What I'm looking for

I'm looking to leverage my telesales, cold-calling, lead generation, and customer service experience in a role where I can exceed targets, build customer relationships, and continue growing.

I've supported customers and driven sales at Insurance Supermarket and MegaBrain Telecom through inbound and outbound calling, lead follow-up, objection handling, and accurate CRM record management.

I consistently achieved 90% of sales targets, resolved 60–70 customer inquiries daily, and earned customer commendations that contributed to a 10% increase in retention.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Insurance Supermarket

Jan 2024 - Jan 2026 (2 years)

Handled outbound and inbound calls, resolved customer concerns, and participated in cross-functional initiatives to improve satisfaction. Managed high-stress situations and followed scripts while monitoring performance KPIs.

Customer Service Outbound Calling Inbound Calls Objection Handling CRM KPIs