At Keystone Bank, I acquired and managed 300+ retail, SME, and value-chain accounts, contributing to balance-sheet growth and profitability. I also developed sales plans for high-net-worth clients that increased premium-segment revenue by 25%.
Earlier, at The Outsource Global, I supported claimants with disability-benefit information and helped resolve complaints; I also mentored peers on call strategies and compliance. At Shelter Care Facility Management Consult, I implemented performance frameworks that improved operational efficiency by 30%.
