At First Bank of Nigeria Plc, I manage a portfolio of affluent customers across savings, investment, and SME segments. I reactivated more than 100 dormant accounts, recovering approximately ₦250 million in balances.
Before moving into relationship management, I produced business reports and dashboards at Philips Outsourcing Limited using Microsoft Excel and Power BI. I also worked in customer service and administrative roles, supporting banking customers and maintaining financial and administrative records.
