Kelsey White

Managed complex scheduling and calendars for up to 20 providers in the Family Medicine Clinic. Assisted in piloting and implementing Adobe Sign, streamlining document processing and reducing paper waste. Developed training resources for scheduling and daily workflows.

Scheduled and coordinated inbound patient requests for medical services, maintaining a 99% accuracy rate in patient scheduling and referral processing. Handled an average of 30 patient contacts per day and 40 referrals per week. Managed electronic healthcare service requests and collaborated with external providers to process incoming referrals.

Handled scheduling of PCR and serology testing, as well as COVID-19 vaccine appointments. Provided critical support during the pandemic by managing high volumes of public health inquiries.

Scheduled and coordinated inbound patient requests for medical services. Maintained a 99% accuracy rate in patient scheduling and referral processing. Handled an average of 30 patient contacts per day and 40 referrals per week.

Established daily routines and provided structured care for individuals. Prepared meals and created educational playtime materials to strengthen motor and problem-solving skills.

Scheduled department meetings and managed office inventory. Routed member requests and transcribed teaching materials, contributing to efficient office operations.

Provided administrative support for over 60 individuals, including scheduling and presentation preparation. Managed and reconciled quarterly expense reports in compliance with company policy. Assisted in training and onboarding new administrative staff.

Completed a comprehensive high school curriculum. Acquired foundational knowledge across various subjects, culminating in the attainment of a High School Diploma.

Engaged in in-depth studies of biblical principles and theological concepts. Developed a strong understanding of religious texts and their historical context.