Open to opportunities

Kelly Schumacker

@kellyschumacker

Message

Dedicated healthcare professional with strong dispatch and patient care skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my healthcare skills while providing opportunities for growth and development in patient care.

My name is Kelly Schumacker, and I am a dedicated healthcare professional with experience in both dispatching and patient care. Currently, I work as a Call Taker/Dispatcher at Elite Ambulance, where I thrive in a fast-paced environment, managing multiple responsibilities while ensuring timely patient care. My role involves coordinating with crews, handling complaints, and utilizing various computer systems to maintain efficient operations.

In addition to my dispatching experience, I have recently worked as a Certified Nursing Assistant at Northwestern Medicine, where I provided essential patient care, including wound care, meal preparation, and assistance with daily activities. My background in customer service as a cashier at DICK'S Sporting Goods has further honed my communication skills, allowing me to connect effectively with diverse individuals.

Experience

Work history, roles, and key accomplishments

Current

Call Taker/Dispatcher

Current

Elite Ambulance

Jul 2021 - Present (4 years)

Managed high-volume call taking and dispatch operations for a private ambulance company, ensuring efficient coordination of emergency and transfer services. Utilized multiple computer systems and Excel for trip insertion and scheduling, adapting quickly to last-minute changes to maintain crew readiness.

Multi Line Phone Systems Dispatching Data Entry Microsoft Excel Scheduling Patient Transport Vital Signs Emergency Response HIPAA)Medical Terminology

CNA - Certified Nursing Assistant

Northwestern Medicine

Aug 2023 - Present (1 year 11 months)

Provided comprehensive patient care, including assistance with daily living activities, personal hygiene, and meal preparation. Performed basic vital sign monitoring and wound care, ensuring patient comfort and well-being.

Patient Care Vital Signs Wound Care Patient Hygiene Communication Medical Terminology HIPAA)

Cashier/Customer Service

Dick's Sporting Goods

Jul 2020 - Present (5 years)

Assisted customers in finding apparel and sporting goods, providing product information and style guidance. Operated as a cashier, handling transactions and ensuring a positive customer experience.