Gabriela Martinez

Managed emergency and non-emergency calls and dispatched ambulances via VHF radio, coordinating closest appropriate response units. Maintained detailed documentation, call logs, and compliance with service protocols during high-stakes situations.

Received and recorded 911 and medical transport requests to ensure accurate, rapid dispatch. Supported operational readiness through vehicle cleaning/stocking and assisted with critical driving needs as needed.

Oversaw store operations in the manager’s absence, including staff supervision and sales goal management. Managed scheduling, labor adjustments, inventory control, and daily opening/closing cash procedures.

Managed uniform orders and gear for law enforcement across southern Nevada. Oversaw retail operations including cash handling, order tracking, sales reporting, and served as key holder for daily open/close procedures.

Scheduled appointments, processed payments, and managed student records in compliance with FERPA. Handled front desk communications and billing tasks, and supported audits and reporting for grades, transcripts, and enrollment.

Provided administrative support to multiple departments, including processing student payments and bursar duties. Fielded calls, assisted visitors, and maintained professional office operations.

Supervised and trained a team of 30+ employees in a fast-paced retail environment. Provided customer service and sales support and was promoted within 5 months for performance excellence.

Earned a High School Diploma from Del Sol High School from 2007 to 2011.

Completed some college coursework in a healthcare-related area; institution and dates not specified.