Kayla Fain
@kaylafain
Compassionate healthcare professional with strong communication skills.
What I'm looking for
I am a dedicated healthcare professional with experience in emergency response and patient care. My role as a 911 Telecommunicator has honed my ability to remain calm under pressure, effectively coordinating with emergency services while providing critical support to distressed callers. I take pride in my strong knowledge of local geography, which aids in delivering accurate directions to responding units.
Prior to my current position, I worked as a Patient Care Technician, where I provided direct patient care and monitored vital signs, ensuring compliance with infection control protocols. My experience in various healthcare settings has equipped me with the skills necessary to support patients' emotional well-being through compassionate communication and active listening.
Experience
Work history, roles, and key accomplishments
911 Telecommunicator
Charleston County Government
Dec 2024 - Present (7 months)
Responded calmly and professionally during high-stress situations, maintaining composure while handling multiple tasks simultaneously. Demonstrated strong knowledge of local geography and coordinated with other emergency services to provide mutual aid and support. Maintained a calm and professional demeanor while providing instructions for life-saving interventions over the phone until EMS arrival
Overnight Stocker
Target
Aug 2023 - Jan 2025 (1 year 5 months)
Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers. Maintained accurate records of incoming and outgoing merchandise, utilizing inventory management systems to track stock levels. Collaborated with team members to unload delivery trucks and sort merchandise according to department specifications.
PCT (Patient Care Technician)
Roper St. Francis Hospital
Apr 2022 - Aug 2023 (1 year 4 months)
Provided direct patient care, including bathing, grooming, and feeding assistance, while monitoring vital signs and reporting abnormalities to nursing staff. Documented patient information accurately in electronic medical records and ensured compliance with infection control protocols. Supported patients' emotional well-being through active listening and compassionate communication.
Patient Transporter
Roper Hospital
Mar 2021 - Apr 2022 (1 year 1 month)
Safely moved patients using wheelchairs, stretchers, or beds, ensuring their comfort and assisting with transfers into and out of vehicles. Interacted effectively with patients, families, and healthcare staff, maintaining accurate records of transports. May also transport medical equipment, supplies, lab samples, and mail.
Education
Degrees, certifications, and relevant coursework
Summerville High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong communication and interpersonal abilities through coursework and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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