
Cynthia Stanton
@cynthiastanton
I keep transportation, service, and care operations moving through skilled dispatching.
What I'm looking for
I'm currently dispatching non-emergency drivers and crews at Transportation on Demand, keeping trips on time, monitoring drivers by GPS, managing high call volumes, and assisting with routing.
I've also dispatched for EMS, plumbing, HVAC, and towing operations, using data entry, scheduling, multi-line phones, GPS, and Excel reporting. I enjoy the chaos of dispatching and bring an organized, customer-focused approach to every shift.
Experience
Work history, roles, and key accomplishments
In Home Caregiver
Private
Oct 2024 - Present (1 year 11 months)
Provided in-home care for elderly clients, assisting with daily needs and running errands. Also performed pet sitting duties including walking, feeding, and grooming pets.
Dispatch Manager
Transportation on Demand Inc
Oct 2023 - Present (2 years 11 months)
Managed dispatching of non-emergent drivers and crews, adjusting trips to maintain schedules and service levels. Handled high-volume multi-line phone calls, assisted with routing, and monitored drivers via GPS.
Plumbing Dispatcher
ALLGOOD
Nov 2021 - Oct 2022 (11 months)
Dispatched plumbers to jobs based on urgency, skill set, and speed. Coordinated assignments considering geographic location and current workload.
Dispatcher/Debriefer
DC Cheek Heating, Cooling & Plumbing
Aug 2020 - Apr 2021 (8 months)
Debriefed completed service calls to ensure all required information was captured. Dispatched technicians, managed multi-line and company cell phones, and tracked personnel via GPS.
EMS Dispatcher
Amerimed Emergency Medical Services
Mar 2017 - Apr 2020 (3 years 1 month)
Received transport requests from hospitals and facilities, entered data, and dispatched appropriate units across multiple states. Prepared Excel reports and supported marketing efforts.
Dispatcher
Statewide Wrecker Service
Mar 2016 - Dec 2016 (9 months)
Dispatched calls, input invoices, read maps, and used GPS. Answered phones, solved problems, scheduled deliveries, and handled customer concerns.
Education
Degrees, certifications, and relevant coursework
Parkview High School
High School Diploma, General
1979 - 1984
Completed high school education at Parkview High School from 1979 to 1984.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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