At Ameren, I was one of three communicators supporting the Maximo Application Suite rollout to more than 3,100 co-workers. I closed all 85 communication tickets from go-live within 20 business days and wrote the rollout’s style guide, templates, and standard procedures.
At Core & Main, I led communications for an ERP pilot replacing a 40-year-old legacy system with Microsoft Dynamics 365, as well as merger and acquisition communications. I built audience-specific materials and produced four newsletters that averaged an 80% read rate.
At Otis Worldwide, I helped reach 95% adoption of a new mobile app among 8,000 field technicians through role-based messaging. I also developed executive briefs, on-device prompts, and training materials.
At John Deere, I served on the site executive leadership team and shaped communications through organizational change, crisis response, and labor negotiations. I launched an intranet and digital signage for more than 5,000 employees, increasing intranet engagement by 60%; I’m Prosci certified and bring experience in federal and regulated settings.
