At OPTUM, I manage healthcare communication implementations and revisions, coordinating content reviews, version control, and delivery across enterprise workflows. I also manage remediation and stabilization projects for 80+ member-facing letters, aligning stakeholders on requirements, milestones, quality standards, and regulatory compliance.
Previously, I developed communications for CLEANGREEN MN, 3M, and IKEA TWIN CITIES. My work included creating SharePoint communications hubs, supporting change management and employee engagement, and managing a healthcare trends newsletter for 10,000+ subscribers that maintained a 35% open rate.

