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Samanta KistnanSK
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Samanta Kistnan

@samantakistnan

Communications project manager at OPTUM, managing healthcare communication workflows and remediation for 80+ member-facing letters.

United States
Message

At OPTUM, I manage healthcare communication implementations and revisions, coordinating content reviews, version control, and delivery across enterprise workflows. I also manage remediation and stabilization projects for 80+ member-facing letters, aligning stakeholders on requirements, milestones, quality standards, and regulatory compliance.

Previously, I developed communications for CLEANGREEN MN, 3M, and IKEA TWIN CITIES. My work included creating SharePoint communications hubs, supporting change management and employee engagement, and managing a healthcare trends newsletter for 10,000+ subscribers that maintained a 35% open rate.

Experience

Work history, roles, and key accomplishments

Optum logoOP
Current

Senior Marketing Specialist

May 2024 - Present (2 years 6 months)

Lead a high-volume portfolio of B2C healthcare communication implementations and revisions, coordinating content reviews, version control, and delivery across complex enterprise workflows. Manage end-to-end contract remediation and stabilization projects for 80+ member-facing letters, aligning cross-functional stakeholders around communications requirements, milestones, quality standards, and regu

CM

Communications Project Manager

CLEANGREEN MN

Jul 2023 - May 2024 (10 months)

Served as a communications project management consultant, translating market requirements into communication strategies and public relations messaging designed to strengthen brand visibility and service adoption. Developed and edited multi-channel content using journalism principles, brand standards, and audience-focused messaging.

Optum logoOP

Senior Communications Consultant - Sales Enablement

Oct 2022 - Jun 2023 (8 months)

Partnered with executive leadership as a change management and communications consultant, translating market and healthcare product information into executive-ready Microsoft PowerPoint presentations and sales messaging. Designed and managed a centralized SharePoint communications hub for sales materials, team updates, and resources.

Education

Degrees, certifications, and relevant coursework

University of Minnesota logoUM

University of Minnesota

Bachelor of Arts, Journalism

Activities and societies: Minor in Psychology, Minor in Fashion Studies, Creative Writing Course Abroad in Madrid, Spain

Earned a Bachelor of Arts in Journalism with minors in Psychology and Fashion Studies, and participated in a Creative Writing Course Abroad in Madrid, Spain.

SS

Saint Louis Park Senior High School

High School Diploma, General Studies

Completed high school education and earned a diploma.

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