At Altron Digital Business, I provide first- and second-line support across multiple enterprise customer environments. I support Windows Server infrastructure and administer Active Directory.
I configure and support DNS, DHCP, VPN, LAN, and wireless connectivity, and support Cisco network equipment. I also perform workstation imaging and software deployment, and implement backup and recovery procedures.
At Stryker, I delivered Level 2 support for enterprise users and administered Microsoft 365 accounts. I also handled workstation builds, patching, and endpoint compliance activities.

