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Kel Coffie

@kelcoffie

Compassionate nurse transitioning to customer service with strong communication skills.

Ghana
Message

What I'm looking for

I am seeking a customer service support role where I can apply empathy, clear communication, problem-solving, and time-management to deliver excellent client experiences and grow professionally.

I am a dedicated and empathetic nurse with a BSc in Nursing (Second Class - Upper division) from the University of Health and Allied Sciences and clinical experience at Ho Teaching Hospital where I developed strong communication, critical-thinking, and time-management abilities.

I consistently apply patience and clear explanations when supporting patients and families, and I demonstrated the ability to handle high-pressure situations, prioritize tasks, and deliver detail-oriented care during clinical placements.

I am seeking to leverage my transferable skills—empathy, problem-solving, and effective verbal and written communication—in a customer service support role where I can provide excellent client experiences and reliable support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

US

University of Health and Allied Sciences

Bachelor of Science, Nursing

2017 - 2021

Grade: Second Class - Upper

Completed a Bachelor of Science in Nursing (Second Class - Upper) with a B+ dissertation on knowledge, attitude, and practices regarding neonatal jaundice among mothers.

MS

Mfantsiman Girls Senior High School

Senior High School Qualification, General Secondary Education

2014 - 2017

Completed Senior High School with subjects including Elective Mathematics (A1), Integrated Science (B2), English (B3), and Biology (A1).

Tech stack

Software and tools used professionally

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Kel Coffie - Customer Service Associate - N/A | Himalayas