Kel Coffie
@kelcoffie
Compassionate nurse transitioning to customer service with strong communication skills.
What I'm looking for
I am a dedicated and empathetic nurse with a BSc in Nursing (Second Class - Upper division) from the University of Health and Allied Sciences and clinical experience at Ho Teaching Hospital where I developed strong communication, critical-thinking, and time-management abilities.
I consistently apply patience and clear explanations when supporting patients and families, and I demonstrated the ability to handle high-pressure situations, prioritize tasks, and deliver detail-oriented care during clinical placements.
I am seeking to leverage my transferable skills—empathy, problem-solving, and effective verbal and written communication—in a customer service support role where I can provide excellent client experiences and reliable support.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
N/A
Compassionate nurse transitioning to customer service, leveraging strong communication, empathy, and ability to perform under pressure to deliver high-quality client support and resolve issues efficiently.
Education
Degrees, certifications, and relevant coursework
University of Health and Allied Sciences
Bachelor of Science, Nursing
2017 - 2021
Grade: Second Class - Upper
Completed a Bachelor of Science in Nursing (Second Class - Upper) with a B+ dissertation on knowledge, attitude, and practices regarding neonatal jaundice among mothers.
Mfantsiman Girls Senior High School
Senior High School Qualification, General Secondary Education
2014 - 2017
Completed Senior High School with subjects including Elective Mathematics (A1), Integrated Science (B2), English (B3), and Biology (A1).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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