Stephanie Agyemang
@stephanieagyemang
Compassionate registered nurse with customer service experience delivering patient-focused communication and care.
What I'm looking for
I am a compassionate, detail-oriented Registered General Nurse with over two years of hands-on patient care and customer service experience. I consistently deliver empathetic communication, manage multi-channel inquiries, and use electronic health records to ensure accurate documentation and efficient care.
I collaborate effectively with multidisciplinary teams to resolve concerns and improve service delivery, support sales and promotional initiatives when needed, and maintain strong time-management and organizational skills to thrive in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Weija Gbawe Hospital
Jan 2022 - Jan 2024 (2 years)
Provided empathetic patient-facing customer service in a fast-paced hospital environment, managed multi-channel inquiries and resolved issues to improve patient experience; maintained accurate EHR documentation and coordinated follow-ups.
Education
Degrees, certifications, and relevant coursework
Nursing and Midwifery Training College, Teshie
Diploma, Nursing
2019 - 2022
Completed a Registered General Nursing diploma with practical training and patient-care experience.
Ideal College
High School Certificate, General Arts
2015 - 2018
Completed General Arts program and obtained High School Certificate.
Availability
Location
Authorized to work in
Job categories
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