Gideon Asante
@gideonasante1
Detail-oriented customer support specialist with healthcare background.
GhanaWhat I'm looking for
I am a detail-oriented and empathetic Customer Support Specialist with a strong background in nursing and health coaching. My experience has equipped me with the skills to handle customer inquiries effectively, solve problems efficiently, and provide compassionate assistance. I pride myself on my strong communication and organizational skills, which allow me to work efficiently in remote environments.
Currently, I am transitioning into remote support roles, leveraging my extensive experience in patient care and medical documentation to deliver exceptional customer service. I have a proven track record of resolving patient complaints and coordinating with teams for quick resolutions, ensuring a smooth experience for all involved. I am eager to bring my skills to a remote customer support position where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Himalayas
Jul 2023 - Aug 2023 (1 month)
Detail-oriented and empathetic Customer Support Specialist with a background in nursing and health coaching. Skilled in handling customer inquiries and providing compassionate assistance. Strong communication and organizational skills, with the ability to work efficiently in remote environments.
General Nurse
[Your Workplace/Hospital]
Jan 2021 - Jul 2023 (2 years 6 months)
Provided compassionate care to patients, addressing their concerns and ensuring a smooth healthcare experience. Communicated complex medical information clearly and managed patient records with attention to detail.
Health Coach
[Optional]
Jan 2021 - Jul 2023 (2 years 6 months)
Educated individuals on wellness and lifestyle improvements. Actively listened to concerns and provided tailored advice for better health.
Education
Degrees, certifications, and relevant coursework
[Your Institution]
General Nursing Certificate/Degree, Nursing
General Nursing Certificate/Degree, providing foundational knowledge and skills necessary for patient care and healthcare support.
[Your Institution]
Customer Support Training, Customer Support
Customer Support Training, focusing on communication skills and customer service techniques to enhance support capabilities.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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