Looking for a job

Kejuan Thomas

@kejuanthomas

Message

I support customers and coordinate accurate, time-sensitive service and logistics operations.

Jamaica

Message

What I'm looking for

I'm looking for a remote customer service, customer support, call center, chat support, sales and customer service, order support, or virtual operations support role.

I've supported customers at Alorica, resolving service inquiries, maintaining accurate records, and clearly promoting products and services in a fast-paced call-center environment.

I've also coordinated loading, shipments, inventory, documentation, and data entry at Wisynco Group Limited, Panoptica Logistics, and Real Time Delivery & Logistics, helping teams meet deadlines and keep operations moving.

Experience

Work history, roles, and key accomplishments

Loading Coordinator

Wisynco Group Limited

May 2024 - Oct 2025 (1 year 5 months)

Coordinated daily loading activities to support accurate, on-time product dispatch and delivery. Verified shipment information and maintained accurate records and documentation.

Logistics Coordination Documentation Communication Skills Time Management

Warehouse Coordinator

Panoptica Logistics

Nov 2022 - Dec 2023 (1 year 1 month)

Coordinated inventory movement and maintained accurate stock and operational records. Performed data-entry and documentation tasks supporting inventory tracking and reconciliation.

Inventory Management Data Entry Documentation Problem Solving Teamwork

Warehouse Coordinator

Real Time Delivery & Logistics

Jun 2022 - Oct 2022 (4 months)

Managed shipment documentation and maintained accurate inventory records. Assisted with order processing, organization, and day-to-day operational coordination.

Documentation Inventory Management Order Processing Communication Skills Coordination

B.I.B Operator

Wisynco Group Limited

Nov 2021 - Feb 2022 (3 months)

Operated production equipment according to established company procedures. Monitored product quality and production standards and reported issues as required.

Equipment Operation Quality monitoring Safety Organization

Sales Representative

Alorica

May 2021 - Jul 2021 (2 months)

Provided customer support and responded to service-related inquiries in a fast-paced call-center environment. Resolved customer concerns professionally while maintaining positive customer relationships.

Customer Service Communication Skills Issue Resolution Sales Data Entry

Education

Degrees, certifications, and relevant coursework

The University of the West Indies

BSc Economics, Economics

2018 - 2021

Completed coursework toward a BSc in Economics from September 2018 to June 2021.

St. Jago High School

High School Diploma, General Studies

Completed 16 CXC subjects including English Language, Mathematics, Principles of Business, EDPM, Office Administration, Economics, Entrepreneurship, Management of Business, Caribbean Studies, and Communication Studies.