Johndy Samuels
@johndysamuels1
Operations and customer support specialist at Local Operations who served 50+ clients daily and maintained accurate operational logs.
JamaicaWhat I'm looking for
At Local Operations, I served as the primary point of contact, providing professional service to more than 50 clients and visitors daily.
I maintained accurate digital and written logs of daily operations, keeping information organized for management review.
I resolved client complaints and operational issues, and verified official documentation as part of access control.
I worked day and night shifts and am available for day shifts, night shifts, weekends, and holidays aligned with US Eastern Standard Time.
Experience
Work history, roles, and key accomplishments
Operations & Customer Support Specialist
Local Operations
Jan 2021 - Present (5 years 9 months)
Acted as the primary point of contact, providing professional service to over 50+ clients and visitors daily. Maintained 100% accurate digital and written logs of daily operations and resolved client complaints and operational issues calmly.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed secondary education in Jamaica.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Salary expectations
Job categories
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