Looking for a job

Keikanetswe Ezeife

@keikaezeife

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ICT learnership graduate, customer service, and CRM.

South Africa

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What I'm looking for

I am looking for entry- to mid-level roles where I can apply ICT skills, CRM experience, and strong customer communication in a collaborative workplace that supports learning and growth.

I am an ICT learnership graduate with hands-on experience in corporate digital systems and workplace technology.

During my Metanoia Group learnership I completed structured ICT training, assisted with administrative and technical tasks, and supported client data management using CRM and digital platforms.

Previously, I worked as a Customer Service Assistant at Vickmoore Cosmetics where I developed strong communication, problem-solving, and interpersonal skills while handling transactions, inquiries, and inventory records.

I am motivated to apply my IT, CRM, and customer-facing experience in roles that value reliable technical support, clear communication, and accurate data management.

Experience

Work history, roles, and key accomplishments

ICT Learnership Trainee

Metanoia Group

Mar 2025 - Feb 2026 (11 months)

Completed a structured ICT learnership in a corporate environment, supporting digital systems and CRM platforms while improving administrative processes and client communication.

CRM (Salesforce)Microsoft Office Data Management Client Communication Administrative Support

Customer Service Assistant

Vickmoore Cosmetics

Jan 2023 - Jun 2024 (1 year 5 months)

Provided high-quality customer service in a fast-paced retail setting, managing transactions, sales records, and customer inquiries while maintaining positive client relationships.

Customer Service Sales Point of Sale Inventory Management Communication Problem Solving Client Relations