Lisa Qoqa
@lisaqoqa
Dedicated student with strong communication and customer service skills.
South AfricaWhat I'm looking for
As a highly motivated and dedicated student, I have developed strong interpersonal and communication skills through extensive involvement in my school community and various work experiences. My participation in events has allowed me to work closely with peers and colleagues, enhancing my ability to support the organization effectively.
My experiences have equipped me with essential time management and organizational skills, which I consider crucial for balancing casual employment with my studies. I have been recognized for my motivation, communication abilities, and customer service skills, particularly during my time as a call center agent, where I assisted customers with their inquiries.
I am eager to further develop my professional skills and contribute positively to an organization that values hard work and offers opportunities for growth. I look forward to the chance to demonstrate my capabilities in person.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
Merchants
Dec 2022 - Dec 2023 (1 year)
Currently working as a call centre agent, providing customer support and assistance. Focused on enhancing customer satisfaction through effective communication and problem resolution.
Personal Assistant
V'Mel Consulting & Trading
May 2019 - Dec 2023 (4 years 7 months)
Served as a personal assistant, managing administrative tasks and supporting the team in various projects. Developed organizational skills and the ability to multitask effectively.
Call Centre Agent
RCS PARIBAS GROUP
May 2022 - Mar 2023 (10 months)
Worked as an inbound call centre agent assisting customers with their in-store accounts. Developed strong communication and customer service skills while addressing customer inquiries and providing support.
Administration
Neighborhood Watch of ILitha Park
Jan 2018 - Feb 2020 (2 years 1 month)
Involved in administrative tasks for the Neighborhood Watch, contributing to community safety initiatives. Developed strong interpersonal skills through collaboration with team members.
Education
Degrees, certifications, and relevant coursework
EIEduvos Institute
Bachelor of Information Systems, Information Systems
2021 - 2024
Pursuing a degree in Information Systems with a specialization in Software Development, focusing on programming, systems analysis, and software engineering.
Holy Cross High School
Matric, General Education
2016 - 2020
Completed Matric with a focus on developing foundational skills in various subjects, preparing for further education.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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