Looking for a job

Mulaudzi Nyambeni

@mulaudzinyambeni

Entry-level remote job seeker pursuing customer service, appointment setting, virtual assistance, or administrative support.

South Africa

Message

What I'm looking for

I'm looking for an entry-level remote role with an employer that values commitment, a positive attitude, and a willingness to learn. I aim to gain practical experience, strengthen my professional skills, and become a dependable member of the team.

I'm seeking an entry-level remote opportunity in customer service, appointment setting, virtual assistance, or administrative support.

I completed my Matric / National Senior Certificate at Todani Secondary School in 2021.

I can communicate in English, use a laptop and mobile phone, and access the internet reliably.

I'm ready to receive training, follow instructions, build new skills, and contribute positively to a team.

Experience

Work history, roles, and key accomplishments

Customer Service & Promotions Agent

Local Promotions Agency

Performed outbound outreach via calls, texts, and LinkedIn to 50+ prospects daily, generating leads and handling rejections with emotional agility. Handled high-volume inbound calls, resolving queries and cross-selling services, achieving a 20% uplift in conversions through needs assessment.

Outbound Calling Lead Generation Inbound Sales Cross Selling Needs Assessment Negotiation CRM Communication Skills

Outbound Sales Representative

Pep

Conducted 80+ daily cold calls to potential clients, qualifying leads and scheduling 25+ discovery calls weekly, boosting booking rates by 35%. Managed inbound inquiries via phone and email, guiding prospects through sales processes and tracking interactions in CRM systems.

Cold Calling Lead Qualification CRM Pipeline Management Sales Process Communication Skills Persuasion Scheduling