Open to opportunities

Sue Lynn Themba

@suelynnthemba

Message

Ambitious data processing administrator with strong client management skills.

South Africa

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values client relationships.

I am an accomplished and ambitious data processing administrator with a robust background in managing client relationships and executing data processing tasks with precision. My experience spans various roles, including administrative support and customer service, where I have consistently demonstrated my ability to handle multiple projects simultaneously while maintaining a high standard of professionalism.

Throughout my career, I have successfully coordinated with clients and agents to gather essential documentation for various verification processes, ensuring candidate authenticity for employment opportunities. My commitment to accuracy and efficiency has led me to develop bespoke data processing tools that enhance team productivity and streamline operations. I pride myself on my ability to foster positive client experiences and drive revenue growth through strategic initiatives.

Experience

Work history, roles, and key accomplishments

Data Processing Administrator

MIE

Sep 2022 - Jul 2023 (10 months)

Coordinated with clients to gather documentation for various verification processes, ensuring candidate authenticity. Managed data integration and executed processing tasks with a focus on accuracy and efficiency, while collaborating cross-departmentally to uphold data integrity.

Data Processing Documentation Verification Data Integrity Microsoft Excel Communication Skills

Office and Tender Administrator

We Solve Information Technologies (PTY) LTD

Jan 2020 - Sep 2022 (2 years 8 months)

Managed comprehensive administrative duties, including communication coordination and financial transactions. Developed streamlined procedures and ensured compliance with data protection policies.

Administrative Support Communication Skills Data Protection Project Management Organizational Skills

Receptionist and Switchboard Operator

Manhattan Hotel

Jan 2017 - Oct 2019 (2 years 9 months)

Provided exceptional customer service by greeting visitors and managing incoming calls. Coordinated appointments and maintained a professional reception area, optimizing front desk operations and ensuring smooth office functionality.

Customer Service Multitasking Communication Skills Problem Solving Microsoft Office

Sales and Marketing Assistant

Manhattan Hotel

Jul 2016 - Dec 2016 (5 months)

Handled inquiries and processed orders for clients, contributing to revenue growth through strategic marketing initiatives. Developed personalized sales presentations to enhance client engagement and conversion rates.

Sales Support Marketing Strategies Customer Engagement Order Processing Revenue Presentation Skills Communication Skills Strategic Planning

Reservationist

Manhattan Hotel

Jan 2016 - Jun 2016 (5 months)

Enhanced front desk efficiency by supporting guest check-ins and upselling hotel services. Delivered outstanding customer service, leading to improved guest satisfaction and online reputation.

Guest Service Upselling Customer Satisfaction Communication Skills Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

CATHSETTA

Higher National Certificate, Hospitality Services

2017 -

Specialized in Hospitality Services, Travel, and Tourism. Proficient in Food and Beverage Service operations. Trained in Administrative procedures and best practices.

Capital Hotel School

Some College (no degree), Travel and Tourism

2014 -

Completed coursework in Food and Beverage, Travel, Tourism, and Leisure Services. Top 5% in F&B coursework. Led student tourism project and awarded for leisure service plan.