Keatan rowland

I am a motivated IT professional with 2+ years in technical support and network operations, now transitioning into IT sales.

As a NOC Analyst, I supported network monitoring and incident resolution, developing strong troubleshooting and customer-facing communication skills. I am known for a customer-first mindset and effective problem solving.

My background includes hands-on experience in hospitality and maintenance roles, where I honed service orientation, event setup, and teamwork under pressure. I bring proficiency in Microsoft Office and practical tool use that complement my technical foundation.

I am eager to apply my technical experience and interpersonal strengths to an IT Sales Associate role, building long-term client relationships and driving measurable results within a collaborative, growth-oriented team.