Kaysha Besi

I am a dedicated customer-focused professional with a strong background in communication, problem-solving, and delivering exceptional service. My experience spans various roles where I have honed my skills in administrative support and customer relations. I pride myself on my proactive approach and attention to detail, which have allowed me to build positive relationships with clients and colleagues alike.

In my role as an Assistant Office Administrator at Summit Lab Consultancy, I was the first point of contact for clients, ensuring their inquiries were addressed promptly and professionally. I managed communications efficiently, organized meetings, and maintained accurate records. My tenure at Prime Stuff Limited further solidified my customer service skills, where I not only provided outstanding front-office support but also managed website updates and bookkeeping tasks. I am passionate about creating a positive customer experience and continuously seek to improve processes for better service delivery.