Sophia Wangungu
@sophiawangungu
Dedicated office manager with strong administrative and communication skills.
KenyaWhat I'm looking for
I am a dedicated office manager with extensive experience in administrative roles, particularly in managing daily office operations and maintaining client relations. My career began with an internship at Bowyer Mahihu and Co. Advocates, where I honed my skills in preparing legal documents. Over the years, I have progressed through various positions, including customer service and executive support, ultimately leading to my role as an Office Manager at Scientific Laboratory Supplies Limited.
In my most recent position, I successfully oversaw the administration and quotation departments, organized company events, and assisted the General Manager with managerial tasks. My ability to adapt to new situations and work effectively under minimal supervision has been key to my success. I am committed to providing exceptional service and maintaining professionalism in all my endeavors, ensuring that I contribute positively to the workplace environment.
Experience
Work history, roles, and key accomplishments
Office Manager
Scientific Laboratory Supplies Limited
Jun 2021 - Jul 2022 (1 year 1 month)
Managed daily office operations, supervised administration and quotation departments, maintained client relations, and assisted the General Manager with managerial roles. Organized meetings, managed databases, and coordinated company events and trainings.
Executive Secretary and Personal Assistant
Bio-Zeq Kenya Limited
Dec 2013 - Apr 2021 (7 years 4 months)
Organized and maintained the director's diary, coordinated travel for the director and sales team, responded to emails on behalf of the director, and provided administrative support to the sales team.
Customer Service Assistant
FONE XPRESS
Apr 2011 - Apr 2013 (1 year 11 months)
Handled inbound customer calls regarding products and services, documented inquiries, followed up with clients, and provided quality customer service while managing call lengths.
Receptionist/Customer Care Representative
SECURENET TECHNOLOGIES (K) LTD
Sep 2008 - Jan 2011 (2 years 4 months)
Managed incoming and outgoing calls, assisted clients, typed correspondences, and maintained general office operations.
Intern
BOWYER MAHIHU AND CO. ADVOCATES
May 2007 - May 2007 (0 months)
Gained experience in preparing legal documents during an internship at a law firm.
Education
Degrees, certifications, and relevant coursework
United States International University
Bachelor's Degree, Journalism, Communication and Mass Media
2008 - 2015
Pursued a Bachelor's Degree in Journalism, Communication and Mass Media, focusing on the principles of effective communication, media ethics, and the impact of media on society.
IUInoro University
Diploma, Law
2005 - 2007
Completed a Diploma in Law, gaining foundational knowledge in legal principles, practices, and the Kenyan legal system.
African Institute of Research and Development Studies
Certificate, Computer Skills
2005 -
Completed a course in Computer Packages, acquiring essential computer skills and proficiency in various software applications.
Kahuhia Girls' High School
Kenya Certificate of Secondary Education, Secondary Education
2001 - 2004
Achieved the Kenya Certificate of Secondary Education, demonstrating proficiency in various subjects and preparing for higher education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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