RUTH AGNES

I am a results-driven professional with over four years of experience in office management, administrative support, and customer service. My background includes optimizing office workflows and fostering positive customer experiences, which has led to operational excellence in every role I have undertaken. I pride myself on my ability to manage schedules, coordinate tasks, and resolve complex inquiries with professionalism and efficiency.

In my most recent position as a Call Centre Agent at Precious Store, I successfully managed high volumes of inbound and outbound calls, ensuring a 100% positive experience for clients. My previous roles at MG Holdings Ltd and Jibuco Kenya have equipped me with a diverse skill set, including proficiency in Microsoft Office Suite, CRM software, and project management tools. I am now seeking a role that allows me to leverage my strong communication, problem-solving, and organizational skills to contribute to organizational success.