catherine nyambane
@catherinenyambane
Dedicated front office operations professional with strong communication skills.
KenyaWhat I'm looking for
I am a hardworking and highly self-motivated individual with a strong aptitude for quick learning. My experience in front office operations and administration has equipped me with excellent communication and problem-solving skills, which I aim to leverage in a healthcare position. I am committed to providing high-quality service to patients and contributing positively to the organization and community.
Throughout my career, I have held positions such as Administrative/Office Assistant and Front Office Operator, where I developed strong client relationships and honed my ability to handle stress while maintaining focus on tasks. My proactive approach and ability to work both independently and as part of a team have consistently resulted in client satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Front Office Operator/ Secretary
Geoplan Printers
Nov 2020 - Jun 2021 (7 months)
Managed front office operations by greeting clients, responding to inquiries, and resolving complaints. Maintained accurate records of client interactions and collaborated with other departments to ensure client satisfaction.
Administrative/ Office Assistant
Momanyi Gichuki & Co. Advocates
Jan 2019 - Nov 2020 (1 year 10 months)
Provided administrative support by answering and directing phone calls, organizing appointments, and maintaining filing systems. Assisted in planning meetings and taking detailed minutes, ensuring smooth office operations.
Education
Degrees, certifications, and relevant coursework
NCNairobi Aviation College
Diploma in Front Office Operations & Administration, Front Office Operations
2014 - 2016
Pursued a diploma in front office operations and administration, gaining knowledge in customer service, office management, and administrative tasks.
Achievers School of Professional
Certificate in Computer Packages, Computer Applications
2014 - 2014
Completed a certificate course in computer packages, enhancing my skills in various software applications and computer literacy.
Eastmore Girls High School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2013
Achieved the Kenya Certificate of Secondary Education, providing a strong foundation for further education and professional development.
Mama Ngina Academy
Kenya Certificate of Primary Education, Primary Education
1999 - 2006
Completed primary education, laying the groundwork for future academic pursuits and personal growth.
Rafa Institute of Caregiving & Disability
Certificate in Caregiving & Disability, Caregiving
2023 -
Completed a certificate program focused on caregiving and disability, equipping me with essential skills to support individuals with various needs.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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