Looking for a job

kayode okunade

@kayodeokunade

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Customer service Manager with a Proven track record in delivering exceptional service

Nigeria

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What I'm looking for

remote customer service job

Renowned for strong communication skills, a patient and empathetic approach, and the ability to build lasting customer relationships. Proficient in using CRM systems and various customer service software, I excel at handling high volumes of inquiries, ensuring customer satisfaction, and contributing to team success. Prioritizing high-quality service and committed to continuous improvement and professional development.

Experience

Work history, roles, and key accomplishments

Customer service Manger

Harmony Advanced Diagnostic Centre

Jul 2018 - Dec 2024 (6 years 5 months)

I was a customer service manager at Harmony Advanced Diagnostic Center, which was a healthcare company. I attend to patient inquiries and also train staff

Communication Skills Problem Solving Project Management Customer Service CRM CRM Tools CRM Software CRM Management Telemarketing Phone Support

customer service representative

MTN nigeria

Jan 2015 - Jul 2018 (3 years 6 months)

I was a customer service representative. I received calls from clients to resolve issues with their phone number and also sold value-added services to them.