Chidera Onyewuotu

I am a dedicated customer service executive with three years of experience in delivering exceptional customer experiences and resolving issues efficiently. My journey in customer service began at First Bank Nigeria Limited, where I honed my skills in digital product sales and customer support. I successfully increased the branch's agent banking clients to over 150 through effective relationship management and data-driven strategies.

At Vivo Nigeria, I further developed my expertise by managing customer inquiries across various channels, ensuring timely and professional responses. My commitment to customer satisfaction is reflected in my ability to empathize with clients and provide personalized solutions. I am proficient in using tools like Zendesk, Salesforce, and Excel, which enable me to streamline processes and enhance customer interactions.