Kayleigh Back

I’m a dynamic fulfillment and customer service professional with proven experience at Chewy, Target, and Michaels Craft Store. I’m results-driven, collaborative, and focused on delivering timely, accurate outcomes that keep customers coming back.

In my current role as a Fulfillment Specialist, I manage daily order fulfillment of packages to ensure timely delivery and customer satisfaction. I work with a positive attitude and dependable availability, contributing to smooth operations and team performance.

At Target as a Team Member, I kept work areas clean, organized, and safe to promote efficiency and team safety. I brought strong problem-solving skills, worked quickly to maximize performance, and supported coworkers during absences and busy periods, holidays, and peak demand.

As a Sales Associate at Michaels Craft Store, I combined sales and marketing with customer-first service by organizing racks and shelves to maintain visual appeal. I handled cash transactions accurately, managed returns, exchanges, and refunds in line with policy, and answered customer questions about sizing, accessories, and merchandise care.