Arianna Piccione
@ariannapiccione
Customer service professional delivering inventory accuracy, shipment corrections, and quality assurance to boost satisfaction.
What I'm looking for
I’m a detail-oriented Customer Service Specialist focused on solving problems fast, improving quality, and keeping operations accurate. I bring hands-on experience in product reporting, inventory management, and shipment corrections across retail and shipping environments.
In my current role, I resolve customer inquiries efficiently, monitor processes to address discrepancies, and maintain accurate inventory records. I generate product reports to support inventory management and decision-making, helping reduce stock discrepancies and improve delivery reliability.
I also support smooth fulfillment by coordinating reshipments and shipment corrections to ensure timely delivery. I’m skilled at training new employees and maintaining organized, detail-driven workflows that reduce errors and strengthen customer satisfaction.
Earlier in my career, I built customer service fundamentals through sales, cashier, and assistant manager responsibilities—processing transactions, handling phone etiquette, restocking, and helping teams meet service standards. I enjoy combining quality inspection, communication, and operational organization to deliver consistent results.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
4Patriots
Nov 2017 - Present (8 years 7 months)
Resolved customer inquiries and issues efficiently while ensuring quality by monitoring processes and addressing discrepancies promptly. Generated product reports for inventory management and coordinated reshipments and shipment corrections to support timely delivery.
Sales Representative/Assistant Manager
Shoe Dept
May 2015 - Jan 2017 (1 year 8 months)
Assisted customers with purchases and needs, processed transactions, and input customer ordering information using register systems. Supported store operations by restocking shelves and answering telephones, taking messages, and forwarding calls to appropriate departments.
Education
Degrees, certifications, and relevant coursework
Sequoyah High School
High School Diploma
Earned a high school diploma from Sequoyah High School, completed in May 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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