Mikhail Valentine

I am a friendly customer service representative with hands-on retail experience focused on meeting customer needs and improving satisfaction. I bring clear communication, patience, and a solutions-oriented approach to every interaction.

In my retail roles I managed inventory, adapted quickly to changing product layouts, and restocked efficiently during peak hours to maintain a customer-ready environment. I also handled high-stress situations calmly and professionally while engaging customers to understand their needs.

My work at Michaels and Claire's strengthened my problem-solving, listening, and empathy skills, and taught me to stay organized under time constraints. I pride myself on responsibility and creativity when addressing customer concerns.

I am motivated to join a team where I can continue building customer relationships, contribute to smooth store operations, and grow within a customer-focused role.