
Arianna Abdussalaam
@ariannaabdussalaam
Fulfillment Specialist at Chewy processing customer orders, tracking inventory, and resolving discrepancies to keep orders moving accurately.
What I'm looking for
At Chewy, I process customer orders, track inventory and order status using handheld technology and digital records, and follow up on discrepancies to help prevent delays.
At Spirit Airlines, I supported customers by phone, chat, and email, updated bookings and customer records, and coordinated follow-up on complex cases. I reviewed account details and clarified missing or inconsistent information while following established procedures and confidentiality standards.
At Amazon, I coordinated training operations for 100+ personnel and led 40 ambassadors. My experience also includes HR support, warehouse and shipment processing, and customer service management at Walmart.
Experience
Work history, roles, and key accomplishments
Process customer orders with attention to accuracy and timely fulfillment. Use handheld technology to track inventory and resolve discrepancies.
Coordinated training operations for 100+ personnel and led 40 ambassadors. Worked with operations leaders to improve performance against quality metrics.
Customer Service Representative
Spirit Airlines
Aug 2023 - Feb 2025 (1 year 6 months)
Provided high-volume phone, chat, and email support, documenting requests and resolving service issues. Entered and updated bookings in digital systems.
Supported managers with employee concerns and investigations. Coordinated recruiting and onboarding while maintaining confidential records.
Used handheld scanning devices to verify package information and maintain shipment records. Investigated damaged shipments and resolved discrepancies.
Resolved escalated customer concerns and returns while documenting outcomes. Trained associates and coordinated front-end staffing.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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