LV
Open to opportunities

Larisa Villafuerte

@larisavillafuerte

Dedicated delivery coordinator with expertise in operations management.

United States

What I'm looking for

I am looking for a role that allows me to leverage my operations management skills while fostering a positive team environment and enhancing customer satisfaction.

I am a results-driven professional with a strong background in operations management and customer service. My experience as a Delivery Coordinator at Lowe's Home Improvement has equipped me with the skills to orchestrate daily delivery schedules, ensuring timely and efficient fulfillment of orders. I take pride in my ability to collaborate effectively with sales teams, warehouse staff, and delivery drivers, which has led to a 15% reduction in delivery delays and a 96% customer satisfaction rating.

Throughout my career, I have demonstrated leadership capabilities by training and guiding new staff, fostering a culture of accountability and excellence. My previous roles as a Sales Associate at Walmart and Bath & Body Works have further honed my customer service skills, allowing me to resolve inquiries and complaints while maintaining high sales performance. I am eager to expand my knowledge and embrace new challenges in my professional journey.

Experience

Work history, roles, and key accomplishments

LI

Delivery Coordinator

Lowe’s Home Improvement

Mar 2022 - Jan 2025 (2 years 10 months)

Orchestrated daily delivery schedules, ensuring on-time and efficient fulfillment of orders. Collaborated with sales teams and delivery drivers to streamline logistics, achieving a 96% customer satisfaction rating and reducing delivery delays by 15%. Provided training to new staff to foster accountability and excellence.

Education

Degrees, certifications, and relevant coursework

ES

East High School

High School Diploma, General Education

2018 - 2021

Completed high school education with a focus on developing foundational skills and knowledge necessary for further education or entry into the workforce.

Tech stack

Software and tools used professionally

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Larisa Villafuerte - Sales Associate (Appliances) - Lowe’s Home Improvement | Himalayas