Kay Bennett
@kaybennett
Experienced data entry specialist with 25+ years in telecommunications and claims.
United StatesWhat I'm looking for
I am a diligent Data Entry Specialist with over 25 years of experience at Frontier Communications, focused on maintaining accuracy and efficiency in data management and service order administration.
Previously, I worked as a Claims Adjudicator at BCBS where I processed and resolved claims in a timely manner, demonstrating strong payment processing and records management skills.
I bring meticulous attention to detail, strong organizational and communication abilities, and a commitment to confidentiality and meeting tight deadlines to contribute effectively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
Frontier Communications
Jun 1997 - Present (28 years 4 months)
Performed accurate, high-volume data entry and records management for customer and service order information, maintaining data integrity over a 25+ year tenure and resolving discrepancies to support billing and operations.
Service Order Administrator
Frontier Communications
Jun 1999 - Jun 2023 (24 years)
Administered service orders and coordinated pre-pay/post-pay processes, reducing order discrepancies and ensuring timely fulfillment across operations from 1999–2023.
Claims Adjudicator
BCBS
Oct 1997 - Oct 1999 (2 years)
Processed and resolved insurance claims promptly, ensuring accurate payment adjudication and maintaining confidentiality and compliance during claims handling from 1997–1999.
Education
Degrees, certifications, and relevant coursework
PGPurdue University Global
Bachelor of Science, Information Technology
2009 - 2013
Completed a Bachelor’s degree in Information Technology at Purdue University Global, focusing on IT fundamentals and applications from 2009 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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