Shayla Pore
@shaylapore
Detail-oriented Corporate Travel Consultant with over 4 years of experience.
United StatesWhat I'm looking for
I am a detail-oriented Corporate Travel Consultant with over four years of experience in managing both domestic and international business travel. My expertise lies in utilizing GDS platforms such as Sabre, Apollo, and Amadeus to deliver exceptional travel solutions for clients. I pride myself on my problem-solving abilities and organizational excellence, which have consistently resulted in high-quality client experiences.
Throughout my career, I have demonstrated strong leadership skills and a commitment to customer service. I have successfully managed travel for Fortune 500 clients, ensuring compliance with corporate travel policies while handling complex bookings and modifications. My background in hospitality management has equipped me with the skills necessary to lead teams effectively and enhance customer retention.
Experience
Work history, roles, and key accomplishments
Travel Advisor
CTM Travel
Nov 2022 - Present (2 years 8 months)
Managed corporate domestic and international travel using Sabre, Apollo, and Amadeus GDS. Booked air, rail, hotel, and car reservations, including handling exchanges and refunds.
Travel Consultant
AmTrav
Sep 2022 - Present (2 years 10 months)
Handled travel for Fortune 500 clients, including ticketing, refunds, and fare analysis. Managed domestic and international bookings using Sabre, coordinating hotel, car, and rail reservations.
Travel Advisor
World Travel Holdings
Sep 2021 - Present (3 years 10 months)
Responded to travel inquiries and modified client itineraries via Euclid system. Researched cruise and airfare options to align with client needs.
Loan Verification Specialist
Kelly Services
Dec 2018 - Present (6 years 7 months)
Verified loan application details and ensured compliance with documentation standards. Maintained accurate customer records and supported project deadlines.
Reservationist
Enterprise Holdings
Mar 2016 - Present (9 years 4 months)
Assisted with domestic and international bookings using Apollo and Sabre. Supported guests and travel agents with inquiries during the reservation process.
Customer Service Representative
Minacs
Jul 2015 - Present (10 years)
Handled customer product and service inquiries. Resolved technical and service issues using company protocols.
Private Duty Nurse
State of Michigan Operations Center
Jan 2009 - Present (16 years 6 months)
Provided in-home patient care and emergency response. Maintained HIPAA compliance and facilitated medical transport.
Manager
Pizza Hut
Aug 2006 - Present (18 years 11 months)
Oversaw store operations including staffing, scheduling, and budgeting. Improved sales and reduced costs through strategic planning.
Area Manager
Little Caesars
Jan 2001 - Present (24 years 6 months)
Managed operations across 11 locations, including staffing and financial oversight. Directed business functions including budgeting and customer service initiatives.
Education
Degrees, certifications, and relevant coursework
Larry Love University w/ Helping Hearts Home-School Resource Center
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration. This program provided a strong foundation in business principles and management.
Detroit Public Schools
GED, General Education
Obtained a GED from Detroit Public Schools. This credential demonstrates foundational academic knowledge.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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