At HCA Healthcare, I wrote the network team's decommissioning process, which was adopted companywide and evolved into processes in other areas.
I manage digital publishing content and serve as the primary contact for publishing best practices. I also develop templates and administer SharePoint and Confluence sites.
At MEDHOST, I developed the document architecture and wrote online help for the YourCareCommunity health portal. I also analyzed business requirements and created end-user process flows.
At GE Transportation, I wrote railroad software training manuals and created interactive training for Railroad Management Inc. products. My work has also included internal auditing, consulting, and Lean Six Sigma process improvement.
