Brooke Leslie
@brookeleslie
I build governed technical documentation systems that make complex enterprise workflows clear and usable.
United StatesWhat I'm looking for
I'm currently developing and maintaining technical and knowledge documentation in ServiceNow Knowledge Management on contract through Randstad, supporting enterprise HR processes including Benefits, Compensation, and Employee Transitions.
At O'Reilly Automotive, I built a centralized documentation repository for 200+ enterprise supply-chain applications and helped accelerate documentation and approval workflows by 25%+ through standardized processes and stakeholder coordination. I also trained 18+ stakeholders on documentation standards, processes, and tools.
My work at AMD and Northrop Grumman strengthened my approach to controlled, system-level documentation across engineering, software, manufacturing, and regulated environments. I translate complex input from engineers, SMEs, workflows, and system artifacts into accurate documentation with clear governance, revision control, and lifecycle management.
Experience
Work history, roles, and key accomplishments
Develop and maintain technical and knowledge documentation within ServiceNow Knowledge Management, supporting enterprise HR processes. Translate complex workflows and system processes into clear, user-focused documentation.
Created and maintained system-level technical documentation for IT and supply-chain systems, including solution documentation, system processes, automation, infrastructure, workflows, and user guides. Built a centralized documentation repository covering 200+ enterprise applications and established governance and version-control procedures.
Developed and maintained technical documentation supporting engineering and software-development environments. Created documentation using Markdown, HTML, GitHub, SharePoint, and ReadTheDocs, and developed templates, style guidelines, and publishing workflows.
Developed and maintained controlled technical documentation supporting engineering, manufacturing, and defense-related programs. Created SOPs, test procedures, process documentation, specifications, and technical reference materials in collaboration with engineers and SMEs.
Education
Degrees, certifications, and relevant coursework
University of Delaware
Bachelor of Arts, English
Earned a Bachelor of Arts in English with a focus on Professional Writing.
University of Delaware
Associate of Arts, Liberal Arts
Earned an Associate of Arts in Liberal Arts.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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