Katrina McKellen

Met internal and external customers, agency partners, and vendors with professional and knowledgeable assistance. Created detailed department metrics and am maintaining a dashboard of fiscal year records for trend analysis.

Fulfilled the needs of our county by assisting voters with any issues that may arise during the election based on the role I was assigned. As different roles are needed to make election day run, I have served as what's needed, including but not limited to an operator, specialist, and ballot distributor.

Met with external customers, judicial partners, and others while acting as liaison for multiple projects, including audits. Led, coached, and developed up to 17 multi-generational teammates.

Worked with Criminal Customer Service and Criminal Quality Service teams as a Records Clerk. Completed new teammate onboarding and development along with procedure development during the implementation of CLERICUS.

Responsible for profile management and community outreach while protecting personal identification information. Ensured accurate data collection and adherence to privacy regulations.

Focused on developing leadership skills and understanding effective management principles. This program enhanced my ability to lead and mentor teams.

Completed a comprehensive bachelor's program, gaining foundational knowledge in various subjects. This education provided a strong academic background for my career.

Earned an Associate's degree, building a solid educational base. This program prepared me for further academic pursuits and professional roles.