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Katie Smith

@katiesmith4

Executive Assistant at John Hancock supporting two C-suite leaders and coordinating a quarterly conference for 500+ attendees.

United States

Message

At John Hancock, I support the Chief Risk Officer for North America and the Chief Administrative Officer across Risk, Real Estate, Procurement, and Treasury. I manage complex calendars, coordinate travel, and track deliverables across leadership workstreams.

I also plan leadership meetings and internal events, including a quarterly conference with 500+ attendees. I prepare executive communications and use Concur for expense reconciliation and financial tracking.

Previously, I served as Office Manager at Zeta Global and as Catering Sales Manager at Andover Inn. Through Katydyd Events, I managed weddings from planning through day-of execution, coordinating vendors, budgets, timelines, and event logistics.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant to Chief Risk Officer

Current

John Hancock

May 2020 - Present (6 years 5 months)

Support two C-suite executives, managing complex calendars, travel, and communications. Coordinate leadership initiatives and large-scale events, including a quarterly conference with 500+ attendees.

Calendar Management Travel Coordination Expense Reconciliation Concur Event Planning Stakeholder Management Microsoft Office Google Workspace

Office Manager

Zeta Global

Dec 2016 - Mar 2020 (3 years 3 months)

Served as central operational hub, managing office operations, vendor relationships, budgets, and facilities. Developed processes to support scaling business operations.

Office Management Vendor Management Budgeting Process Improvement Project Coordination Communication Skills

Wedding Planner

Katydyd Events

Jan 2016 - Mar 2020 (4 years 2 months)

Managed weddings from planning through execution, overseeing budgets, timelines, vendor coordination, and logistics. Served as primary point of contact for clients and vendors.

Event Planning Vendor Management Budget Management Client Relations Logistics Time Management

Catering Sales Manager

Andover Inn

Sep 2015 - Aug 2016 (11 months)

Managed client engagements from inquiry to execution, coordinating logistics, contracts, and communications. Delivered premium client experience through proactive communication and attention to detail.

Sales Client Management Contract Management Event Coordination Communication Skills